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Today’s customers don’t just want products and solutions or providers, they want exceptional activities they can’t get any where else. Customers wish to be delighted at every touchpoint, and whenever you'll be able to go the additional mile to make it even more Distinctive, you’ll get loyalty.Customers’ initial interaction using your staf

At Trader Joe's, a toddler was aquiring a tough browsing expertise. He was crying within the checkout line until finally three staff started dancing to cheer him up. Evidently, it worked. Increased customer retention may also Enhance your profits. Retaining a customer is more Price tag-successful than buying a fresh customer. Much more than 80% of